Privacy Policy

Law on Protection of Personal Data No. 6698

LIGHTING TEXT

1. BASIS

Personal Data Protection Law No. 6698 (KVKK), Law No. 6502 on the Protection of Consumers, Law No. 6563 on the Regulation of Electronic Commerce, Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce and Regulation on Commercial Communication and Commercial Electronic Messages Processing or protection of personal data Data controllers’ obligations are included in the relevant provisions.

As ACON GYO, which provides services to its customers at Acongyo.com, we care about the protection of the personal data of our visitors, customers and members, and we meticulously fulfill our legal obligations in this regard. In this context, we attach great importance to the collection, processing and preservation of the personal data of our visitors, customers and members who benefit from our products and services in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK).

Our Company, which is the data controller, in accordance with the provisions of the KVKK and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Obligation of Clarification, the identity of the data controller and its representative, if any, the purpose for which the personal data will be processed, to whom and for what purpose the processed personal data can be transferred, the method and legal reason for personal data collection. , is obliged to inform you about the other rights listed in Article 11 of the KVKK, and we provide you with the necessary information about our obligations and rights below.

2. DEFINITIONS

Within the scope of this lighting text;

Explicit consent: Consent on a specific subject, based on information and expressed with free will,

Anonymization: Making personal data incapable of being associated with an identified or identifiable natural person in any way, even by matching with other data,

E-commerce: Exchange of products, goods or services, etc., carried out online in electronic environment without physical confrontation. any commercial activity,

Personal data: Any information relating to an identified or identifiable natural person,

Processing of personal data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system, all kinds of operations carried out on the data, such as the classification or prevention of its use,

Destruction of personal data: Making personal data inaccessible, unrecoverable and unusable by anyone in any way,

Data registration system: The registration system in which personal data is processed and structured according to certain criteria,

Consent of the data owner: The data owner’s free and open consent to the processing of personal data belonging to him, through a declaration or by giving an explicit consent,

Data controller: It refers to the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

4. METHODS AND OBJECTIVES OF COLLECTING PERSONAL DATA, PROCESSING

We need your personal data to be collected and processed in order to fulfill our obligations arising from the contracts we will establish and to provide the best service.

Your personal data, your applications made in writing or electronically, through automatic or non-automatic methods within the scope of our e-commerce activities, your membership and communication forms, your contracts, customer request and transaction documents, your e-bulletin membership, our website, your memberships and shares in our social media accounts. is collected electronically or physically through your phone calls, e-mails and SMS.

In this context, your identity information (name, surname, TR identity number, gender, date of birth), contact information (invoice and delivery address, e-mail, telephone number), customer transaction data that you share while subscribing to our Site or ordering from our web-shop (our site). Your orders, favorite products, messages containing your requests and instructions, information such as your transaction dates, IP number) are collected and processed.

These data, which are transmitted to our Company accurately and completely by you, include the establishment of the contract for the sale of the product, its execution and fulfillment of our legal obligations, the use of membership opportunities for customers, the execution of product sales and after-sales support processes, the execution of studies for customer satisfaction, the execution of finance and accounting works. , company and product loyalty processes, fulfillment of financial and legal obligations, follow-up of requests and complaints, and informing authorized persons, institutions and organizations. For example, it is used to issue you a valid invoice for the product you purchased, to receive payment, to make deliveries and to manage your other requests and complaints, if necessary. In addition, if you have subscribed to our E-Newsletter and allowed us to send you e-mails, you may be informed of our promotions or special invitations via commercial electronic messages, and you may be invited to participate in our surveys. You can choose whether or not to receive this communication when you become a member of our Site, or you can change this choice later in your account information. If you request, you can leave this communication channel at any time, and we can also delete all your information registered in our system.

KVKK m. Pursuant to 5, your personal data may be processed without your express consent, without harming your fundamental rights and freedoms and personal rights arising from the law, provided that it is directly related to the conclusion or performance of a contract, if the processing of personal data belonging to the parties to the contract is necessary or if it is necessary for the data controller to fulfill its legal obligations. . On the other hand, KVKK m. 6, your personal data of a private nature is not requested by our Company, and you are not obliged to share such data with us. If you share such private data, these data can only be processed with your explicit consent.

5. TRANSFER OF PERSONAL DATA

The personal data you provide; Carrying out the necessary studies to benefit you from the products and services offered by our company, recommending the products and services offered to you by customizing them according to your needs, tastes and usage habits, taking the necessary measures to store and protect your data in accordance with high security standards, legal processes, financial affairs and similar purposes. To the administrative and official authorities that are legally required to be transferred, to the relevant persons and institutions in order to fulfill the legal obligation and required by the legislation, to the institutions or organizations authorized to request your personal data such as regulatory and supervisory institutions, courts and enforcement offices, tax consultants and lawyers, services received or to be received. In accordance with the conditions specified in Article 8 of the KVKK, our business partners (such as companies from which web infrastructure service is provided, cargo companies) we work with to deliver the products sold to you, to our domestic third parties, our shareholders, In addition, it can be transferred to business partners abroad, provided that your explicit consent based on information has been obtained in accordance with Article 9 of the KVKK.

6. RIGHTS OF THE PERSONAL DATA OWNER UNDER ARTICLE 11 OF KVKK

KVKK m. Pursuant to 11, the personal data owner, by applying to our Company through one of the methods described below, to learn whether personal data is processed about him/her; requesting information on personal data if it has been processed; learning the purpose of processing personal data and whether they are used in accordance with its purpose; to know the third parties to whom personal data is transferred in the country or abroad; Requesting correction of personal data in case of incomplete or incorrect processing, KVKK art. To request the deletion or destruction of personal data within the framework of the conditions in 7; to request notification of the third parties to whom the personal data has been transferred, regarding the requests for the correction of personal data and the deletion or destruction of personal data in case of incomplete or incorrect processing of personal data; object to the emergence of a result against you by analyzing the processed data exclusively through automated systems; has the right to demand the compensation of the damage in case of loss due to the unlawful processing of personal data.

If you submit your requests regarding your legal rights regarding your personal data to our Company through the methods described below, KVKK m. 13, your requests included in the application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.

KVKK m. In order to use your rights regulated in 11, by filling out and signing the form that we share your request with you, our Company’s Sümer Mh. Evliyagil Sk. No:44/A Odunpazarı Eskişehir address, you can personally deliver it with documents identifying your identity, you can send it through a notary public, you can send it to the registered e-mail address (KEP) of sfrsbilisim@hs01.kep.tr with a secure electronic signature, or you can send it to the Data Protection Board published by the Personal Data Protection Board. You can send it to the person responsible through other methods specified in the Communiqué on Application Procedures and Principles.

7. PERSONAL DATA DELETING, DESTROYING AND MAKING ANNOUNCEMENT

KVKK m. Pursuant to 7, the personal data is deleted, destroyed or anonymized by our Company, ex officio or upon the request of the data owner, in the event that all the reasons requiring processing are eliminated, although it has been processed in accordance with the provisions of the law.

8. OUR COOKIE POLICY

You can access the information text about it from the text above.